Refund and Returns Policy

Thank you for shopping at sheply.store.

Due to the digital nature of our products, all sales are final. Once an e-book has been purchased and delivered, we do not offer refunds, returns, or exchanges.

Why No Returns or Refunds?

E-books are digital goods that are delivered instantly and cannot be returned like physical products. Once a file has been accessed or downloaded, it is permanently in your possession, and there is no way for us to ensure that it has not been copied or shared.

Exceptions

We may consider a refund only in the following rare circumstances:

  • You were charged more than once for the same item.

  • You experienced a technical issue that prevented access to the product and our support team is unable to resolve it.

If you believe you meet one of the exceptions above, please contact us at [support@sheply.store] within 7 days of your purchase. We will review your case and get back to you as soon as possible.

Need Help?

If you have any questions about your order or need assistance, feel free to reach out to our customer support team at support@sheply.store.

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